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DELIVERY & RETURNS
PLEASE NOTE THAT WE CAN ONLY DELIVER TO THE PAYMENT ADDRESS
For watch straps and accessories
Most orders are charged per order as below
(any exception to this will be stated in the product description)
| LOCATION |
1st Class |
Air Mail |
Signed for |
Special Delivery
(next working day)
(Monday - Friday) |
| UNITED KINGDOM |
£1.40 GBP |
X |
£2.20 GBP |
£6.50 GBP |
| ALL OF EUROPE |
X |
£2.20 GBP |
£7.50 GBP |
X |
| REST OF THE WORLD |
X |
£2.20 GBP |
£7.50 GBP |
X
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One price irrespective of quantity
Watches, clocks and other larger items are charged per item and the postage costs are shown on the check out page
Returning an item
Before you return an item please read the following...
If you wish to return an item for a refund or exchange for what ever reason this is not a problem
No restocking charges, no forms to return, just tell us within the first seven days
Please ensure that the item is packed securely and that the package has sufficient postage on it for the weight and size.
All items except pins will require large letter post
If there is insufficient postage on it the Post Office will delay delivery of the item and then require us to pay a £1.00 charge plus the extra postage. This we will be unable to do so the post office will return the item to you.
If you are returning the item for a replacement which is not due to our error then please include stamps or funds to cover the return postage.
Remember, that the goods are your responsibility until we have received them back, so it is advisable that you send the item by "Recorded Delivery" or at least obtain "Proof of Posting" from the Post Office so that compensation can be claimed from Royal Mail in the unlikely event of it going astray.
Please be aware that unless we have previously agreed to it, we cannot be responsible for the postage costs.
When an item is returned for a refund ,you should know that in addition to having born the cost of the postage and packing we will also in most cases be charged for the payment processing and yet again for the refund processing.
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